DENSEA / Here to help

Shipping

Free US shipping

Standard shipping to eligible US addresses is free. Available shipping options and the current delivery estimate are shown at checkout before you place your order.

Track your order

Once your order ships, we email you a shipping confirmation with your tracking details. Carrier updates may take time to appear after a label is created.

Need to change your address?

Email support@colagea.com with your order number as soon as possible. We will check whether a change is still possible before dispatch.

A delivery problem?

If tracking has stopped updating, a parcel is marked delivered but missing, or an item arrives damaged, contact us with your order number and the details. For a damaged item, include photos of the product and packaging so we can help resolve it.